By using our website, calling/texting us, emailing us, or otherwise interacting with Care at Home, you agree to these Terms of Use and to our Privacy Policy. If you don’t agree, please don’t use our services.
Program eligibility, authorized hours, and ongoing services are determined by the State of Michigan or its contractors. We can’t and don’t guarantee approvals, specific hours, timelines, or benefit levels. If your situation changes or the program rules change, outcomes may change.
You agree to:
By providing your phone number and clicking submit or contacting us, you consent to receive calls and/or text messages (including via auto-dialer) from Care at Home about eligibility, enrollment, and services. Message/data rates may apply.
You consent to receive disclosures, forms, and notices electronically and to sign documents electronically where applicable. If you prefer paper copies, let us know; processing may be slower.
If you become an approved caregiver, pay is tied to authorized hours and applicable program rules. Our current caregiver base rate is $19/hour for approved Home Help hours and is paid weekly via our payroll process. Rates and processes may change; we’ll notify you of material changes. Applicable taxes and withholdings apply.
We are not promising employment by the state or any third party. Participation requires eligibility, enrollment, and continued compliance with program rules.
Your privacy matters. See our Privacy Policy for how we handle personal information.
If you become a client/patient, certain information may be Protected Health Information (PHI) under HIPAA. Our Notice of Privacy Practices (HIPAA NPP) governs how we use and disclose PHI; these Terms do not replace the HIPAA NPP.
Our site may link to third-party sites or use third-party tools (e.g., scheduling, e-signature, analytics, EVV/timekeeping, payroll). We’re not responsible for third-party content, policies, or practices. Review their terms and privacy policies.
The website’s content, design, logos, and materials are owned by or licensed to us. You may use the site for personal, lawful purposes. You may not copy, distribute, modify, reverse engineer, or exploit site content except as allowed by law or with our written permission.
You agree not to:
If you give us ideas or suggestions, you grant us a non-exclusive, royalty-free, worldwide license to use them without obligation.
The site and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties (express or implied), including fitness for a particular purpose, non-infringement, and availability. We don’t warrant uninterrupted or error-free operation.
To the fullest extent permitted by law, we’re not liable for indirect, incidental, special, consequential, or punitive damages (including lost profits, lost data, or business interruption) arising from or related to your use of the site/services. Our total liability for any claim is limited to the greater of (a) $100 or (b) amounts you paid us in the 3 months before the claim.
You agree to indemnify and hold us harmless from claims, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the site/services, your breach of these Terms, or your violation of law or third-party rights.
These Terms are governed by the laws of the State of Michigan, without regard to conflicts of law rules. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Michigan for any dispute not subject to another agreement between us.
If you prefer binding arbitration and/or a class-action waiver provision here, say the word and I’ll add a Michigan-appropriate clause (or a small-claims carve-out) that legal can review.
We may update these Terms from time to time. When we do, we’ll update the Effective Date above. Your continued use of the site/services after changes means you accept the updated Terms.
